Account & Data
Delete your Trajekt account
You can permanently delete your Trajekt account from inside the app. If you no longer have access to Trajekt, you can also contact us to request account deletion.
In the Trajekt app
Delete your account directly
- 1
Open Trajekt and go to Profile.
- 2
Open Data & Privacy.
- 3
Choose Delete account permanently.
- 4
Review the warning and confirm the deletion request.
No longer have app access?
Request deletion by email
Email us from the address associated with your Trajekt account and ask us to delete the account. We may need to verify that you control the account before completing the request.
Email privacy@trajekt.caWhat deletion means
Your account is permanently removed.
Account deletion is intended to remove your Trajekt account and the account-owned financial records associated with it. This is different from resetting financial data while keeping your login.
Before you delete
Export anything you want to keep.
If you want a copy of your Trajekt information, use the data export option in Data & Privacy before deleting the account. Permanent deletion cannot be undone from the app.
Protect your account information
Never send us your password, authentication code, access token, bank credentials, or full financial account numbers. For an email deletion request, the email address associated with your Trajekt account is usually the best place to start identity verification.